Terms and conditions

Fun Life Media
Lower Long Street, Cape Town · hello@funlife.co.za · WhatsApp 083 505 7330 · Phone 072 233 8411

These terms cover everything on funlife.co.za: photo and video sessions, websites and Shopify stores, Meta ads, the Bhuka booking app, and the free audits and consults. Part A applies to everything. The other parts apply to the service you book or buy. They’re written to be clear and fair; if anything is unclear, WhatsApp me before you book.

Jump to: A. General · B. Photo and video sessions · C. Websites, Shopify stores and Meta ads · D. Bhuka booking app · E. Free audits and consults

A. General (everything on this site)

Who you’re dealing with. Fun Life Media (“Fun Life”, “I”, “me”), Lower Long Street, Cape Town. By booking, paying or ordering through this site you agree to these terms.
Prices. All prices are in South African rand. Prices shown on the site apply at the time you book or order. Work that’s quoted is charged as set out in your written quote.
Payments. Card payments are processed securely by my payment providers (Shopify and Yoco). I never see or store your full card details.
Your information. I use your name, email and phone number only to run your booking or project: confirmations, reminders, invoices and delivery. Your details are never sold or shared, in line with the Protection of Personal Information Act (POPIA). You can ask me what I hold about you, or ask me to delete it, at any time.
Your rights. Nothing in these terms limits your rights under the Consumer Protection Act.
Liability. I take care with every job. Where something goes wrong on my side, my liability is limited to redoing the work or refunding what you paid for it.
Changes. I may update these terms from time to time. The version on this page when you book or order is the one that applies.
Law. These terms are governed by South African law.

B. Photo and video sessions

1. Booking and payment

You can book from 8 hours before your shoot time. Paying in full or paying half at checkout secures your booking straight away. Unpaid bookings aren’t reserved: if you choose to pay after the shoot, your time is only reserved once I confirm it with you. You’ll get a confirmation, your shoot plan and your invoice by email, and the key details on WhatsApp.
Pay in full when you book and get 30% off the session. Pay half when you book and get 15% off; the balance is due when your edited photos or video are delivered. Pay after the shoot and you pay the full price, with no discount; I email you an invoice after the shoot.
Location fees, rush delivery fees, studio hire and gear rental (lighting, gimbal, wireless mics, drone) are paid in full when you book and aren’t discounted. If you pay after the shoot, they’re added to your invoice.

Included with every session, at no charge

A planning call before your shoot: 15 minutes for a 1-hour shoot, 30 minutes for 90 minutes, 45 minutes for 2 hours, and up to an hour for longer shoots (10 minutes for 30 and 45-minute shoots).
A mood board and/or shot list made for your shoot.
Your shoot itinerary (meeting point, timeline and tips) and reminders leading up to the day.

2. Balance and delivery

When your work is ready, I send a secure payment link for the balance, or your invoice if you chose to pay after the shoot. Your full gallery is released as soon as it’s paid.
Standard delivery: photos within 7 days, video within 14 days of the shoot (or of your selection, if you choose your favourites). Rush delivery: within 24 or 48 hours as booked. A 24-hour rush covers up to 30 edited photos and/or a video of up to 60 seconds.
Your gallery is hosted online for at least 3 months. Please download and back up your files.

3. Rescheduling, cancellations and refunds

You can reschedule free of charge up to 48 hours before your shoot, subject to availability.
Cancel more than 48 hours before your shoot and I refund what you paid, less card processing costs.
Payments are non-refundable within 48 hours of the shoot, or if you don’t arrive. I’ll still try to find you a new date.
If I have to cancel, you get a new date of your choice or a full refund.

4. Weather

If rain or dangerous wind stops the shoot, I move it to a new date at no cost. I’ll WhatsApp you by midday on the day.
Wind, cloud and cold aren’t reasons to cancel on their own; I adapt the locations and timing.

5. On the day

Please arrive about 10 minutes early. If you’re late, the session may need to end at the booked time.
Extra time on the day is charged at the hourly rate for your package, if I’m available.
Some locations charge their own entry or permit fees; I’ll tell you in advance if yours does.
Drone footage depends on the weather and on the airspace and park rules where you’re shooting. I’ll tell you before the shoot if the drone can’t fly there.

6. Editing

Every session includes professional editing: selection, colour grading and retouching in Adobe Lightroom and Photoshop for photos, and editing, colour and motion in Adobe Premiere Pro and After Effects for video.
For photos, you choose when you book who selects the images for editing: I pick the best ones for you (quickest), or you choose your own favourites. If you choose, you receive all the raw, unedited high-resolution JPEGs from your shoot to select from, editing starts once I have your selection, and the delivery times below count from that day. Video is always selected and edited by me.
Video comes in one of three formats for your shoot length (for example a highlight reel with vertical clips, several 15-second edits, or several 30-second edits). We choose the format at your planning call.
Small adjustments to delivered images are welcome within 14 days.

7. Using your photos and video

Lifestyle, travel, headshot and portfolio sessions: for personal use, including social media. Please tag Fun Life when you share.
Brand and event sessions include a commercial usage licence: use on your website, social media, advertising and marketing, with no time limit.
Fun Life keeps the copyright. Please don’t edit the images heavily or apply filters, and don’t resell them.
I may share a few favourites in my portfolio and social media. If you’d rather I didn’t, just tell me in your booking notes or by WhatsApp.

8. Safety and files

I take care to keep everyone safe and back up every shoot. If, in the rare case, files are lost through equipment failure, my liability is limited to a reshoot or a refund of what you paid.
Please look after your own belongings during the shoot. You can switch reminders off at any time from the link in your emails.

C. Websites, Shopify stores and Meta ads

Quotes. Every project starts with a written quote that sets out the scope, the price, the payment schedule and the timeline. If anything in a quote differs from these terms, the quote applies.
Your part. Projects run on time when I get your content (text, photos, logins, product details) and feedback when they’re needed. Delays on either side move the timeline.
Changes. Rounds of changes are included as set out in your quote. Work outside the agreed scope is quoted before I start it.
Ownership. Once the project is paid in full, the design and content I create for you are yours. Platforms, themes, apps, fonts and stock images keep their own licences, and their fees (for example Shopify plans and app subscriptions) are paid by you directly.
Access. You keep the owner account for your domain, store and ad accounts. I work through staff or partner access, which you can remove at any time.
Meta ads. Ad spend is paid by you directly to Meta and is separate from my fee. I plan, build and run your campaigns with care, but no one can guarantee specific results from advertising.
Portfolio. I may show finished work in my portfolio and case studies. If you’d rather I didn’t, just tell me.

D. Bhuka booking app

Bhuka is licensed for use in your Shopify store, not sold. The install fee and any ongoing fees are set out in your quote.
Bookings and deposits are paid by your customers through your own Shopify checkout and go to your store’s payout account, not to me.
You’re responsible for your own booking terms and for how you use your customers’ information, in line with POPIA.
New features you ask for are quoted separately.

E. Free audits and consults

The instant audit and the 15-minute consult are free, with no obligation to work with me.
An audit is general advice based on what’s publicly visible on your site, store or ads. Use your own judgement before making changes.
Please let me know if you can’t make a consult, so someone else can have the time.

Questions? WhatsApp 083 505 7330, call 072 233 8411 or email hello@funlife.co.za.